Product Support & Sustainment

Infinity Support Services has real-world experience developing the correct product support and sustainment plan early in the program planning process. Product support and sustainment can encompass more than 75% of overall program costs. Fiscal demands on Department of Defense (DoD) program managers are increasingly focused on developing and providing full lifecycle product support and sustainment methodologies. This approach demands an early, integrated process to ensure supporting organizations have the required skills, training, organizational alignment, and resources to complete their sustainment mission.

Our Experience

Marine Corps Program Executive Office/Land Systems (PEO/LS), Seat Survivability Upgrade (SSU)

Vehicle Limited Technical Inspection (LTI)
Installation and Re-Assembly Final Inspection
Findings Documentation
Meeting Support
In-Process Reviews (IPRs)
Risk Mitigation Planning
Indentured Bill of Material (IBOM) Implementation
Quality Control (QC)
Progress, Status, and Management Report
Item Unique Identification (IUID) Updates

Foreign Military Sales (FMS)

Original Equipment Manufacturer (OEM) Interface
OEM Factory Training and Field Activity Analysis
Warranty Program Management
Warranty Information Analysis and Updates
Material Shipment Tracking Management
Defense Management Systems (DMS) Management
Pre-LOA Technical Analysis
Replacement Part Research and Recommendations
Ordering Issue Resolution
Equipment Impact Evaluation
Site Visit Coordination
Allowable Supply List (ALS) Reviews
Parts List (PL) Reviews
Battle Damage Assessment and Repair (BDAR)
Spare Part Inventory Analysis
Training and Exercise Support
Product Visual Inspection Support
Contract Asset Transportation Requirements
Freight Management and Export Control Oversight
U.S. and International Customs Regulations
Country-Specific Technical Inquiries Processing
Test Plans and Procedure Analysis
Disclosure Data Identification

The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

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